Gatwick South Terminal Departure Facilities

When you come close to the terminal you will see clear directions for the Short Term and Disabled parking which is close to the terminal building. Short Term car park users need to go up one level.

There are a number of Long Term car parks at Gatwick but thoose ideally suited for South Terminal are found on the left of the terminal road as you enter Gatwick Airport. Courtesy buses from Long Term car parks deposit passengers on the ground level. Use the lifts/elevators to reach Departures. Please allow 10-15 minutes for your transfer from car park to terminal building.

The drop off point for departures/check in is linked to the departures area by bridges with moving walkways.

Check In

The check-in area is split into zones. Overhead TV monitors guide you to the zone and check-in desks for each flight. The zones are marked by overhead signs and are clearly visible from all entry points. Zone A starts at the left of the check-in hall. There are also service zones after each check-in. They surround the entrance to passport control, security and the International Airside Departures lounge. The UK and Channel Islands Departure lounge can be reached through Zone F.


Lifts, stairs and escalators lead to the mezzanine floor food and drink and shopping outlets.
Luggage Trolleys: Plentiful and free on the forecourt where porters are also available. Trolleys can also be found in the Short Term car parks and inside the terminal.
Toilets: At both ends and in the middle of the check-in area. Disabled access in most areas. Baby care facilities are signposted (look for the bottle or cot symbols). There is a baby change booth in Zone A. Shower facilities are available on the mezzanine floor - use the courtesy phone for soap and towels.
Pay Phones: Located mostly in the service zones close to the check-ins. Coin, phonecard and credit cards accepted.
Currency: There are three Bureaux de Change. Travelex in Zone A, open 06:00-19:30, in Zone J/K open 24 hours and Thomas Cook in Zone F open 24 hours. The bureaux also offer limited banking services.
Cash Dispensers: Barclays, Midland and AbbeyLink machines opposite the International Departures security entrance in Zone G/H. There is an American Express ATM on the rail station concourse.
Information Desk: No information desk in Departures, for the main desk go to the Arrivals area. There are courtesy phones in various areas for specific airport services. The main information desk could be more conveniently located.
Smoking Area: None in the check-in area. Various catering outlets and bars upstairs on the mezzanine floor have smoking areas.
Special Assembly Area: Seating available opposite the entrance to International Departure lounge.
Postal Services: A mail box and stamp machine can be found in Zone F. There is a full postal service on the upper mezzanine level.
Left Luggage: None in check-in, the nearest is in Arrivals next to Costa Coffee. Open 05:00-23:00 it costs £3.00 per item up to 12 hours and £4 for 12-24 hours. Check our baggage storage listing. The Bags etc, counter in Zone A handles unaccompanied baggage, luggage transfers to London Heathrow and sells bags and travel goods.
Restaurant and Bars: Upstairs on mezzanine level in The Village. Check our restaurant and bar listing.
Shopping: There is a news shop / bookstore, all other services on mezzanine floor. Check our shop listing.

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